WOWWW! First of all the customer service from Jonathan was hands down the BEST auto service ever. He treats ALL of their customers with respect and genuine care. His ability to create personable relationships with customers is amazing. Secondly, the team does such a good job at make you feel like a priority. Even with one man out, they had my car in and out in less than 2 weeks. When I got my car, the alignment was off, and they took it in for an alignment the morning after. They take SUCH GOOD CARE. Could not have asked for better service from AAMCO Scottsdale. (:
What an amazing shop! Johnathan was a huge help, and they got me back on the road in a timely manner considering how big the repair was. The ownership was very willing to work with me and help me in any way they could. Will go back in the future!
My car was barely running so I took it in because the check engine light came on as well. I’m not sure if the repairs they said I need were warranted. But I took them at their word it in a cost me over $1400 and 1 weeks time to get my car back. What was especially disappointing was that someone or some persons there took my personal belongings five or six things were missing at least. I noticed it before I even left but the manager was unwilling to admit that anyone there would take my things. But I’m sure I’m missing at least five or six things I use on a regular basis in my car. Like a cell phone charger cord the place to plug it in because I use an adapter. I’ll keep an extra battery back up there which is also missing. And a few other smaller things all gone no responsibility taken.
The people there work hard and are also very kind. Jonathan at the front desk was especially nice, helped us find future work prices and helped us generally get work done.
Jonathan was amazing. After a bad experience at the dealership that left my fiancé stranded on the side of the road, he was with us every step of the way. This was the easiest, most professional, and courteous service I have ever received. They were detailed in their explanation, thorough in their analysis and we had our vehicle back faster than we could have asked for. If you’re ever in need of service on you’re vehicle come see Jonathan and his team, they will make you feel right at ease.
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