Scott is first rate and will completely take care of you. Not only does he know everything under the sun about AC/Heating systems, but his polite, attentive and courteous manner reassure you that you made the right decision. And the installer Joe is absolutely one of the best around. Top notch products, service, and great prices...........you can't go wrong with these guys!
Scott explained things very well. Their onsite guy was very professional. Fast, punctual service!
I am very happy with the overall experience of having a new Heat Pump installed by American Cooling and Heating. The price was very competitive and they were very quick in installing the new unit. Scott was very professional and honest in everything he did, and it was a pleasure dealing with him. The Installer Todd was very professional in the installation process and was very pleasant to work with. The work was completed on time and the results were excellent. All the proper paperwork and registration was promptly completed and sent to me by Scott after completing the installation. I highly recommend this company for all your cooling and heating needs.
Terrific service and unmatched price. I had my rooftop AC replaced. I obtained 7 quotes. I obtained several quotes from the AC companies that advertise heavily on TV. Not surprising their quotes were significantly higher (to cover their advertising costs). I also obtained quotes from AC companies with strong online reviews. Only one company came somewhat close to American Cooling’s price but couldn’t match American Cooling’s warranty. American Cooling is run by Scot. He picks up the phone when you call. All the other companies I called had a dispatch person answering calls. Scot has an extensive background in designing and installing large commercial AC jobs. So, residential work is very simple for him. He patiently answered all my questions and promptly responded, even on weekends. I’m so glad I went with Scot’s recommendation on unit size and unit type. He didn’t try to up-sell me (to make more money) and he didn’t try to down-sell me to make a quick sale. I would trust Scot to replace my elderly mom’s AC and highly recommend him to my friends. He relies on word of mouth for business, not advertising. So, he has a strong interest to make sure his customers are happy. Scott requires his installers to text him a complete set of photos of the finished work before the installer can leave. Scot makes sure the work is done right. He did just that for me. As soon as the work was done, Scot registered my unit. My new AC unit is 4 months old now and it’s keeping me nice and cool during this hot summer. If you read this far... here’s a tip. All AC brands, including Trane, use the same parts. Trane’s advertising makes it seem like they’re a premium brand. As a result, they’re able to charge a premium price. Scot does installs Trane. He quoted me the best price on a Trane unit but he quoted me an even better price on a RUUD unit. Very glad I went with the RUUD unit.
Just got 1 new heat pump package A/C unit from American Cooling and Heating. I solicited 4 quotes and American Cooling and Heating offered the best product at the best price by far. They answered all my questions and concerns regarding the system and the installation. Got the curve and unit really fast, came when they said they would come. Easy to work with. Installation very professional and clean installation. They registered the warranties the next day for me. I was a great overall experience and would highly recommend them!
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