The nightmare situation everyone dreads after returning home from a weeks-long vacation happened to us when early the following morning, sewage water began flowing out of our shower and tub drains and onto the floor of our bathroom, master closet, and bedroom. Roots had finally compromised the integrity of the clay pipe that our house's ABS drain pipe were connected too and created a major blockage. Our water-softener system was recharging and flushing water into the clogged pipes, which caused the backup into our bathroom. We called a trusted Phoenix area plumber that we've used since moving to town in 2010 but our call was rerouted to Anthony's Plumbing. Our old plumber has since moved away from Phoenix to help a family member but entrusted his client list to Anthony's Plumbing, and for good reason. The team from Anthony's plumbing responded fast and repaired and cleared the damaged pipe that was buried EIGHT FEET under ground. They worked diligently, all day long to make sure that we would be able to use our facilities that evening. The owner, Branden personally came by to explain every detail of what his team had done and was a tremendous help in advising me on dealing with the city since it was their pipe that failed. when the repairs were complete and fully inspected, Brandon personally came by the following day to fill-in the massive hole. He had a professional mason come by to patch the driveway and it now looks as if nothing ever happened. My family is in the plumbing business back east and I know what is and what is not quality plumbing. Anthony's is a top-notch plumbing business and they strive to make their customers feel satisfied with the work they do and they stand by their work. Anthony's plumbing's business card is now attached proudly to my refrigerator and I won't hesitate to call them or recommend them to any and all my friends if a plumbing issue ever arises in the future.
I highly recommend using this company - ask for Anthony! Very professional and took the time to explain things in detail. Upfront with pricing and dumbed things down for me to understand. I will be using this company moving forward for all of my properties. Hopefully not to often, but at least I have peace of mind knowing I will get professional help at a reasonable and honest price. Thank you again, Anthony.
Called to repair a leak. Never showed. 2 different times scheduled, nothing. Every time I called to get an update, they said they’d call me back. Never did. Always had to call them. Finally got a TEXT MESSAGE saying they couldn’t come out on the scheduled day, and they had so he duped me for the next day. I eventually just gave up and said don’t even bother. No only did it waste my time but it wasted my money as I had to be to work. Do not recommend. Poor professionalism and poor communication. Edit: Let me clarify any misunderstanding when they say they “attempted to accommodate my schedule”. My appointment was scheduled with a window of 10AM-12PM. I never heard from them before or during that time frame. I called them at 12:03PM to get an update. I was told the serviceman was running behind and that he could be there between 1PM-2PM. I explained to the rep that I had to be to work at 2PM. She said she would attempt to find someone that was available and that she would call me back soon. 1PM came and went. 2PM came and went. And I still hadn’t heard a word from them. Remember, not only did she say she my original serviceman would be there between 1-2 but she also said that she would call me back soon with a new serviceman. I had to call them again at 2:13PM (I already called my job and told them I would be late because I really wanted this done). It was then I was told that my original serviceman was still at the same site from this morning and that there were no other available serviceman to help me. I said ok, that’s fine. No fuss, no screaming, nothing from my end. I hung up and immediately called someone else. At 2:28 PM I received a text message and voicemail at the same time. The text told me that I had been rescheduled for the next day at 8AM-10PM. The voicemail asked me if that time was acceptable. I missed the call because I was obviously getting ready for work and called them as soon as I could. I told them that no, I didn’t want to reschedule and left it at that. The was no need for me to pour salt in the wound and reattempt what had been an already horrible experience. I didn’t end up getting to work that day until 3:30PM because I WAS TRYING TO ACCOMMODATE THEM. NOT THE OTHER WAY AROUND. Shortly after I posted this original review I received another voicemail (again, couldn’t speak because I was at work) saying they would give me a $59 credit towards my next service if I choose to use them again in the future. Nice gesture, but I declined because once again, why would I put myself in that same predicament when you’ve already shown you lack punctuality. For the record $59 only covers the visit and noting else. If I needed work done, the $59 would’ve been included in the price so in the end, it’s a wash. Again, nice gesture, but no where near enough for me to even consider. To be clear, you only tried to accommodate my schedule after you missed 2 time tables and in the end, I was the one that accommodated your schedule.
Anthony came out and fixed my kitchen faucet and said since it wasn’t a difficult fix he only charged me service call. Very kind of him..knowledgeable and very professional guy. Will use him every time I need any plumbing help and will refer him to friends and family. Vern from Estrella In Goodyear
Anthony came out to help us 2 days after I called. He was super friendly and gave me options for how to repair instead of just insisting I needed all new plumbing. So grateful to have his number on hand now. 👌
For more information on our listings, advertising, coupons, and mailers, please contact us today!
And start getting more 5 Star reviews this Week!