These apartments are in a perfect location for me. I’m signing my second year with Avalon hills and the main reason has been Laura in management. She has been nothing but helpful, understanding, and sweet during my lease as well as Covid in general. The apartments aren’t the most luxurious but they are practical and I have had no issues with my apartment. On occasion there are a few small bugs but they have weekly pest control and it is is effective. I have no complains and my questions and concerns are always answered quickly. I recommend to anyone.
I’ve been here for almost two weeks and so far it’s been amazing. I had to place a maintenance order and it was completed very quickly. The front staff has been really nice and accommodating. So far so good!
Great experience! Laura Is very kind and respectful. Would definitely recommend!
They are real hopeful and respectful. went amazing there was no trouble at all. They answered every question without no trouble. Is a real nice and peaceful area. Real like the apartments!!!
I applied for an apartment and their website said the base monthly rent was $760, I paid the $100 application fee (for 2 occupants) plus the $100 holding deposit, but then four days later I check the status of the application online and it says "Rent price changed from $760 to $900 - 25 minutes ago". So I called them and they said I supposedly applied while the website was updating, and the rent price changed. With the price being much higher than advertised on their own website, and the fact that I applied under the impression the rent was $760 (and it said it was $760 for 4 whole days until literally an hour ago), I feel that I am entitled to a full refund of the application fees and holding deposit ($200 total), as I would not have even applied if their own website had the correct price in the first place. But Laura in the leasing office is refusing to refund the application fees, so now I'm out $100 because of their own mistake. Absolutely appalled at the lack of understanding and lack of customer service.
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