Pleasantly surprised with my first CarMax experience. I sold them a car. They gave us the best offer by far and I had offers from all the big names. They were quick. They sat us immediately with someone who took 5 minutes to confirm some information. I had made an appointment online. Then sent us the appraiser outside who was also quick. They took 10 minutes to gather information and provide a price. 30 minutes later we signed and had a check.
I am beyond happy with my experience today. I sold my car to Carmax. Both the appraisal and actual selling process were seamless, quick, and comfortable. I ended up receiving an offer that was right in line with what I expected and wanted. Everyone was super friendly. I was in and out in less than an hour. Thank you, Carmax, for such a great experience!
100% awesome, that is how I'll describe my experience with CarMax. The first time I visited CarMax we purchased a used vehicle and got a great car at an amazing price. The second time I sold a used car and they paid me everything it was worth, plus the process was fast and easy. Whether you are looking to buy a car or sell a car you should seriously consider CarMax, their service is fantastic and pricing too.
We had a great experience! From Bill who did our appraisal, to Kayla who handled the paperwork and gave us the check. No arguing, no fuss, most importantly "no games". We were pleasantly very surprised of how professional they were to us. We were expecting the worst and got the best. We are also happy not to have to wait very long.
I had a very positive experience with CarMax. From the time I setup my appointment to come in and sign paperwork to the first time I saw my Jeep Cherokee. Karen Robinson was the sales consultant that worked with me... she was great! She was very friendly, knowledgeable and so very professional. Everything went so smoothly and was faster then I thought it would be. Karen then gave me the keys and took my picture with my new Jeep. I just love my new car and I definitely will highly recommend CarMax and Karen Robinson to family and friends. This was the easiest and best experience buying a vehicle I have ever experienced. Thank you! Cheryl M
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