You can always judge a place well by the people who manage it. If they care, the police will always succeed if they don’t; if they treat it like a burden, it will slowly fail and become unlivable not because of the conditions but because of the culture. This property is so fun and vibrant, and that’s because the people that work there make it so. Emily and her team have a game plan to create s very unique at Cortland Biltmore and I can’t wait to see where it goes. if you’re looking for a place to live I highly recommend you check them out!
By far an amazing experience working with the people at Cortland, specifically Jamiah & Christine. They’ve made the move-in process extremely smooth, I’ve never seen them without a big smile on their faces, I’ve never felt so at home, from the minute I walked in to view the place. I give this place 5 stars and guarantee anyone thinking about moving here would love the sense of community Cortland embodies. It doesn’t hurt that if you want yoga classes, a haircut, crab, cheesecake, coffee, or need to go grocery shopping, it is literally steps away from the complex. Location, staff, and beautiful units is what’s the biggest selling point. Of course a big shout out to Cruz for always being available whenever a hand is needed or an in-unit issue requires attention, he’s attentive, kind, knowledgeable, and swift on response. Great complex altogether.
Well maintained and well staffed apartment living. Office and maintenance staff are communicative and attentive. Issues are resolved with a sense of urgency and expediency. They really seem to care about the renters, even going as far as to leave a small gift and thoughtful card when my dog passed away. i would highly recommend this place!
I have lived at Cortland Biltmore Place for almost two years. Everyone I've interacted with at the office or maintenance have been friendly and helpful. Cruz & Tom are quick to jump on maintenance requests and have been great at working around my crazy work from home schedule the past year. Jamiah and the rest of the office staff truly care about the state of the complex and making things right. I would recommend anyone to live here!
We enjoy living at this apartment complex. The amenities are well kept, the building is new construction, and we have always feel welcome. Office staff has always been good to us and treats us as people and not as numbers or means of profit. Christine Brown at the front office was very helpful with any questions about our lease management, and has an overall good demeanor.
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