Changing my review. I use to get good customer service and good aliments. Bought a life time aliment. Last 2 time I dropped my truck of didn't recive a call saying its finished and the aliment is just the same if not worse from when I bought it in. Time before same experience. I'd suggest finding a different shop. Always seem to get me in for my aliments.
Ron at Firestone off of Guadalupe in Gilbert, AZ went above and beyond in customer service. I was so impressed with his professionalism, kindness and made sure he checked what i asked. He changed my oil and then checked my tires. I just purchased a new battery so he didn't need to check. After leaving my tire light came on and beeped. I thought oh no.. i was heading out in a day for vacation and was short on time... I drove back to the store and it was after closing time. Ron was still in and saw i drove up.. he waived at me and came out to see what was wrong.. WHO DOES THIS ANYMORE - RON does!!!!. He is amazing and can not say enough about his work ethic. If you live near by - definitely come to this Firestone for business and ask for RON - EXCELLENT SERVICE !!! Thank you Ron !
Good service by a great bunch of guys. Darryl the is the one of the best service managers at firestone.
Chris was smart, polite and very helpful. Made my visit there pleasent
Was a wonderful experience I had a lot of questions and they did not seem irritated by the amount that I had was very timely and affordable just try to make an appointment before also heads up to anyone who doesn't know oil changes around the US have gone up drastically so expect different prices but still reasonable
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