JacksonWhite Law was recommended by a knowledgeable colleague as the best company to assist me in navigating the Arizona Long Term Care System. After a very helpful telephone interview with senior attorney Richard White, and completing the preparations he recommended, I met with attorney Eric MacDonald who reviewed my paperwork and patiently described the process and what was expected of me. Thanks to these fine attorneys my aging relative was accepted into ALTCS. From acceptance until now I have worked with the extremely efficient elder care specialist Shannon Campbell. Ms. Campbell's efficiency, compassion and thoughtfulness have been very welcome during a difficult time, and I am immensely grateful for her attention to my case.
I dealt with Ryan Hodges in the probate department. I have never had to deal with Wills or probate accounts before. Therefore, I had a lot of questions and was confused with what to do. And Ryan made the process run smoothly. He was a pleasure to deal with, responded right away and answered all of my questions & concerns that I had. I will be calling them to set up my own Will. I would recommend using Jackson White.
I have found JacksonWhite Law to be knowledgeable, friendly, and timely. My case is a bit complicated because I function as conservator and Guardian of my ward under a court in another state while Arizona is the residence state for my ward. JacksonWhite has kept things working for me and my ward with little effort from me. They simplify my life and responsibilities.
Ryan Hodges provided exactly the advice my father and I needed, on our timeline, and he did so efficiently and with a friendly demeanor. Every time we reached out, he was extremely prompt with his responses – not only did he have the knowledge immediately at hand to answer our questions, but he also got back to us more quickly than we had any reason to expect. He also asked appropriate questions and met us where we were in terms of understanding (or not understanding) the law. And he is a clear, definitive communicator over email. We will definitely use him again for any estate or probate-related needs.
Stay away from this firm, especially attorney Ryan Hodges. I made the mistake of choosing this law firm to handle my mother's estate. Mr. Hodges misrepresented and overstated his capabilities and experience. I was looking for an attorney that was equipped and experienced to handle a contentious estate that may involve litigation. Mr. Hodges said that he was experienced in litigation and contentious estates. He was not, and when the time for litigation came, he emailed me to advise me to find another firm that was better equipped to handle the litigation. When I questioned why he initially said he could take this case, Mr. Hodges clarified that he was not experienced, but his partner was. According to Mr. Hodges, his partner left the firm, and he could not take the case through litigation. In addition to his lack of experience, Mr. Hodges was incredibly sloppy. All of his draft filings were riddled with errors (incorrect grammar, misspellings, improper syntax). I spent many hours editing his drafts and sending them back. I was shocked to see the laziness and carelessness. It was unprofessional. And of course, he still billed us for the shoddy work. I provided Mr. Hodges with ample evidence of the misdeeds of a family member at the heart of the challenges with the estate. Initially, Mr. Hodges was confident and reassuring. However, when the 'other side' changed counsel, Mr. Hodges quickly changed his tone. Mr. Hodges now wanted to settle. The new opposing firm had Mr. Hodges out of his league. His lack of experience continued to surface. He improperly deposed the other side. His errors in his filings continued, and that cost the estate more money. When I challenged him on some of these errors, he offered to 'half' his hourly rate when the billing came due. And when it came to billing, there were errors and overcharges on that front too. I regret choosing this firm and Mr. Hodges. There was ample evidence and a strong case at the beginning. Unfortunately, Mr. Hodges did little to fight for the estate. I did consult additional attorneys once I realized that Mr. Hodges was incompetent and jeopardized the case. Sadly, we were too far down the road with this firm. On top of the loss of a loved one, the weight of the case became too much. The family decided to close the chapter and settle. Other attorneys that I interviewed sounded shocked at the situation the estate was in. I did a great deal of research on law firms before selecting JacksonWhite. Their reviews on Google and legal review sites were/are good. So maybe we got stuck with a bad apple from a good orchard. But when it comes to something as sacred as settling an estate, I suggest you don't take that gamble with JacksonWhite.
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