Nancy is top notch when it comes to helping find an amazing apt home.. I'm happier I live here (the security is amazing the office staff is amazing the leasing staff is amazing the residents are amazing to each other) . It feels as if I reside in a perpetual resort! The time Nancy took with me was so unselfish and kind.... I visited the community for months and each time Nancy greeted me it was with a smile and excitement to help me find the perfect space.. a heart warming feeling these days.. I was never turned away or sent to look online.. I'm forever grateful for her help and guidance. If your looking call Nancy !!
Beautiful community. Great views. Very convenient to Old Town Scottsdale. Moving in was easy. The apartment was clean and painted. All minor issues were taken care of. The staff is great! Everyone is knowledgeable and friendly.
Best apartment building in town. Concrete floors are quiet. Never hear my upstairs neighbor. Office staff polite and diligent. Ed from security is awesome, enforces the rules, but also very kind and good energy. Expensive, but worth it. I am on my third year here.
Appliances break frequently in our apartment with the dishwasher leaking, Wine Fridge, washer, and dryer being completely broken and needed replacement. Very crazy to me that people pay this type of money ranging from 2-5k monthly for horrible communication from staff and items not working. You can 110% find a place in scottsdale or 10 minutes away for much cheaper and a better living environment.
Overall Optima is a great place to live. From the amenities to the staff. This place is always well kept and the management does a great job creating monthly activities or food truck schedule that makes this place a fun place to be. However, they have still enforced a mask mandate for residents in the gym, business center and common areas After our governor lifted it. I’m saddened that they aren’t allowing us to choose individually whether to protect ourselves or not. Apparently they had ONE complaint about people not wearing masks and reinforced the mask mandate at this location. The security team is spent on controlling residents on a daily basis to wear a mask as it’s a daily protocol and also and awareness that majority of us do not want to wear a mask while we are working out for using the common areas. I’ve been silent for the entire year but myself along with 50+ other residents in a neighboring group chat are over it. LET US CHOOSE! We pay thousands of dollars to live here yet you want us to go pay $50 across the street to use the gym facility not enforcing masks or get work done without a mask at a coffee shop across the street. Either way we forced to leave our home once again just so we don’t have to wear a mask even though the mask mandate has been lifted. You can’t please everyone I understand that but you can leave it up to the people to decide just like everywhere else.
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