The parking around here is terrible, people line up along side streets in no parking zones most nights which blocks traffic through the complex. even the designated parking spots are a pain to park in. The maintenance staff isn’t very good at their job I’ve had them fix my toilet 3 times and it still doesn’t work correctly. On top of that they knew my kitchen light wasn’t working correctly when i moved in and neglected to fix it and all it does is flicker all the time. Lastly the customer service in the office is awful Samantha doesn’t try very hard to work with you through any issues. I wouldn’t recommend living here
I have lived here for 2 years and will probably re-sign my lease again because I love it here so much. Though it is a large complex, it is super quiet and no one ever bugs their neighbors. I get a ton of packages delivered to the front office and they are always nice to me (even though it is probably super annoying). The maintenance guys Larry, Jesus, and Jason are incredible and are always looking to help. Lastly, the ladies in the office are so awesome!!! Samantha noticed I lost some weight and it 100% turned my day around. You can't make this stuff up! Thank you Oxford Apartments. I ❤ living here.
I’ve been living here for about 3 years and a half now and I’ve seen the office go through a whole new staff and ownership, and let me just tell you guys the customer service improved over 100%. Everytime I had an issue or problem they are always so nice and respond to me right away! Debbie the manager, was super nice and helped me right away as soon as I stepped into the office. This is one of the best apartment complexes I lived in!
The parking here is terrible there’s more garages that cost 100 a month i might add then uncovered parking. When my boyfriend and I moved in here we were told our light had a temporary flicker and now it takes like 20 minutes to even turn on that is if it does turn on sometimes the light doesn’t even turn on just keeps flickering for hours. In addition to this we are in a pandemic and maintenance has come in our apartment twice without masks. After them coming in i got a pretty aggressive cold that lasted about two weeks. We also have had maintenance come to our apartment on three seperate occasions for the same issue that still hasn’t been resolved. On top of being in a pandemic we weren’t able to pay a months rent on time but a partial and was going to pay the other portion when we found out we have been getting charged a late fee everyday when we could have it paid off the rest of the month that we owed but now can’t because of fees that are continuing to be added. This is very unsympathetic as we are once again in a pandemic and are just making enough for rent let alone fees added every day. They didn’t even try to work with us to get any of the fees removed. Forsure will not be renewing and I would not recommend living here.
I rarely give five stars but I give credit where credit is due! The staff's commitment to customer service is outstanding! It has been a very long time since I have experienced such professionalism and courtesy. Kudos to Oxford!
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