This review is a little late but want to leave a review nonetheless. My ejector pump in the basement failed in July 2021 and I ended up with water in the basement. Ended up having to file an insurance claim due to the water damage. Home warranty wouldn't cover the pump so I had pay everything out of pocket. I shopped around for plumbers in my area and found Phend. They had the highest reviews (both google and yelp) and their prices were pretty much in line with all the other plumbing companies I contacted. Phend was able to provide a quote and come back out within a few days (after I was done shopping around) to replace the pump. They guarantee their work for 30 days which was an added bonus! Then in Sept, the pump alarm went off. I called Phend on a Sunday. They had a supervisor, Gino, come out to my house on Tuesday to take a look. It ended up that condensation from the AC riser was dripping on the alarm and set it off. He generously waived the service fee after explaining what the "problem'"was. I would definitely give Phend a call again for any plumbing needs.
Very professional and fair. They also know how to work on a solar hot water heater. I would not hesitate to refer Phend to anyone that has a plumbing issue.
Massive clogged drain on Sunday night.Called and they were there at 9 am. Technician was on time,super friendly and clean.Repaired not only the clog but the clean out plug had been broken and cross threaded prior to our purchase of home. He had a hard time but never gave up and did this in 103 degree weather. Cost was reasonable and they left the place spotless. Would use them again!
I had what I thought was a seized garbage disposal, but it was just jammed. It was a very quick fix that I was not charged for. The technician took the extra time to show me the tool I needed and how to fix it myself in the future! Excellent service and great attention to detail. Would recommend and will be a repeat customer!
They were great! They installed a new isolation valve and pressure reducer on the main service.
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