I haven't bought any vehicles from this place, but I know a woman who has. And they refuse to do the Factory recall warranty work on her car. Because part of the air conditioning was damage from road debris. But it needed to be replaced. From a factory recall and they still wouldn't do it. I will make it a point never to go there.
I brought my car in and Dave Colwell helped me out. He is so nice and personable, I didn't feel like I was being taken advantage of which has happened a lot at other dealerships and the reason I usually avoid them. He called and explained exactly what was wrong with my car and that's it, no up selling which I truly appreciated. Will definitely be going back. :)
Very pleased with my service experience at Chapman FCA. From start to finish, my issue was valued and handled with exceptional customer service and efficiency. Blaine Alton took great care of me and he will be my go to for any service my Chrysler needs. Hopefully one day I can purchase my dream Charger there as well!
Good work good service always treats me right
Horrible service , I don’t think they know what they are doing. My mother got a car from them and they call her to come back constantly for their mistakes they made and try to blame her and Threaten her they will take the car back and this is two weeks in from getting the car.
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