I hired Simply Better Plumbing for a few jobs around the house and had a great experience with them! After speaking with Don on the phone we got scheduled right away. When we purchased our house we had Steven and Tom so Simply Better come out to run gas lines for our new range and dryer and, swap out two toilets since they were here. After the job we noticed a gas leak (very minor) the next morning from the dryer. A quick call to Tom and he dropped the job he was currently at and rushed over for an immediate fix! We then hired Simply Better Plumbing to replace our hot water heater when that went out a few months later. A quick call and next day service for the placement. Overall, we had a great experience and enjoyed working with their professional staff the entire time. I would 100% recommend Simply Better Plumping!
First of all, Tom is the sweetest and most friendliest guy in the world. Tom came out, fixed our problem in pretty much a matter of minutes and we were not charge a ridiculous amount. This was so refreshing, as I had called 2 other plumbers, one said it was a calcium build up (he didn't even test anything so I have no idea where he determined it was calcium) and another was very adamant about us having more work done to our plumbing system than we wanted. Needless to say we will only be using this company from now on.
Save yourself stress and heartache by NOT hiring this company to do any work for you. We hired them to install a water filtration system and run gas lines into our home. After assurance work was complete, and multiple requests for payment by Tom, we paid them in full. What a terrible mistake on our part. We have multiple leaks in the gas lines throughout the house, to the point brand new cabinets will have to be removed and cut through to correct the leak to our cooktop. Damage was done to the ceiling when running gas lines which has not been paid for, along with other damage to our property. No one will return a phone call or text message and I regret ever hiring this company to do the work at my new home.
I had my spigot break outside with also a broken main on top of that and called for help. So happy I did! Tom came right away at the end of his day to help me. He had to work in the pouring rain to fix it. On top of all of that, he couldn’t have been a kinder person. He sent out some guys the next day to help me also, and they were also so professional, pleasurable, and did a great job. I highly recommend!
Called this morning with a plumbing emergency and Tom arrived early! Stayed until the job was done right! We can't say enough how nice and professional they are. They are experts in the plumbing business!! We will definitely call them again, if we need any plumbing work👍
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