Abel was on time and friendly. He greeted me with a smile and introduced himself while keeping safe distancing for COVID. He was already wearing a mask which made me feel relieved ( I tend to feel a bit awkward asking someone to put on a mask) . Once Abel found the problem he explained it to me. I’m so thankful for his patience . Prices were reasonable and Abel was very knowledgeable. My ac is working better than before ! Noise gone and nice cold air blower out. I would Definitely recommend to all my friends and family .
Javier WAS EXCELLENT. He responded during the weekend at a very late hour, during a summer heat wave. He was very knowledgeable, professional, and informative. He helped us understand that our drain was clogged and WHY. He explained methods and our options of how to move forward, while also not charging us an arm and a leg. They don’t charge a weekend or emergency fee. Honest, down to earth company with fair charges. Will recommend to friends and will use this company and request Javier in the future!
Excellent service by Abel at Simply the Best Heating & Cooling. Abel is always on time and sends a text message when on his way. He is professional and knowledgeable. He explains the maintenance he performed and answers any questions you may have. He is even friendly to our pets! Highly Recommend Abel at Simply the Best!
We had 4 estimates done, and Javier worked to obtain our business. Others dropped the estimate and left. Javier answered all of our questions and explained the complexity that is our home system. He was not only incredibly professional, but got us the best deal on an even better system. He has come over twice to do some fine tuning, and I’d recommend Javier and Simply the Best heating and cooling. We look forward to continuing our contract with them. I cannot understate Javier’s professionalism and excellence.
The tech (Abel) came today also came out last time and I really like him. He’s friendly yet professional and takes the time and patience to explain what I need to know. He’s not pushy when he suggests something to be done. I want to have him back on my next maintenance visit.
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