Great experience here! I called Pep Boys 3 times with no answer before finding this spot on google. Service was excellent, quick, and very convenient. I’ll be returning for my next service!
Setup an appointment online and was sent a confirmation stating that my appointment was scheduled. Arrive and they say it’s an automated email response and they are having trouble with it. Why even have a setup as such if it’s BROKEN. Waste of time and very unprofessional, as they didn’t even ask if they could setup an appointment for the confusion. Don’t book with them, they don’t hold to it! Poor service
Fixed my car loved it
Can only give 3 stars. Charged about 60 bucks for a independent suspension inspection. Disagreed with methodology and findings. Visual of front spring perches shows dry rot of rubber indicating aged and worn however the inspection report was flying colors. Had to ask to have notation about struts and shocks appearing to be original. Any vehicle that is 100k miles and 10 years old and has original shocks and struts should be automatic replacement. Two local Dodge dealerships indicated at that amount of mileage they are pretty much shot as well as numerous online Dodge internet forums. Asked if either rear shock was removed for any type of further inspection and all that was indicated to me was only a visual check for fluid leakage. This is not the only way to inspect for wear or malfunction but that's what I paid for. I should've just took it to just brakes or numerous other shops for a totally free inspection that would have been the same as what I paid for. Live and learn.
Great experience every time. This place is always honest and gives me options for when it comes to my car repairs. I will never go to another auto shop as long as they are around.
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