I recently toured this community and the Manager Raven helped me. The apartment community was the cleanest and nicest out of all the places in Chandler I toured. Raven was professional and very welcoming. My lease is up in November so this will definitely be the next place I call home.
The first issue with this complex is PARKING!! I was told that i would not have to buy a parking spot because parking is not an issue. Now they have their residents parking on the side street OUTSIDE of the gated community. People are parking in fire lanes, in the curb, and in other peoples spots. After more and more residents have been buying reserved spots, they have limited it to one reserved spot PER UNIT. There is two people in my unit so it is impossible for the other person to get a spot, even more impossible for guests to park. Be ready to drive around for hours waiting for someone to leave in order to secure a spot. The second issue is the “resort style pool” . First of all, the pool is literally green at this point with algae building up in the shallow end, i dont think it has ever been cleaned. Not to mention the pool is probably the same temperature as the hot tub right now so it is nearly impossible to come to the pool to cool down, they mentioned that the pool would be heated and cooled depending on the season which was a complete lie. Safe to say i will not be renewing my lease and I know many other residents are on the same boat.
Not really luxury living, carpet in hallways are filthy due to pet accidents and spills, maintenance is not consistent with responding and getting to tickets. Some things are somewhat fancy but 98% sure it's worth the rent to have a cute pool that the birds bathe in every morning and 1 grill for all residents. Workout room is ok but a couple treadmills have been on the fritz for awhile, reported myself seems like a month or 2 ago... the ladies in the office are nice but that doesn't make the rent worth it. Parking seems to be an issue for others and don't be in a hurry in case someone parks in front of your garage(happened at least 4 times). There was rushed construction clearly with things like paint splatters on carpet and vinyl flooring of our unit. Trash chutes in the building are kind of convenient but the dumpsters stinks up the 1st floor and sometimes the others, also they still charge you for trash pickup(not optional even if unit is right by the chute). I keep asking myself is 1 star too harsh, maybe 1.5, not sure... depends on how the hall smells on any given day.
Move in was smooth and any problems were quickly resolved by the staff. The amenities offered here are better than most, and it's super clean and so far seems to be quiet and peaceful. I also have a beautiful view of a field outside my windows, which is awesome.
Living here has been a nightmare. This is a "nonsmoking property". My neighbors smoke on their patio like it's nothing. The property keeps sending out email reminders about not smoking but these people need to be evicted. They also slam their doors ALL day and night and stomp around like elephants. It's horrible. There is absolutely no sound barriers here. Do not be fooled by the aesthetics, this place is horrible.
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