We recently had our air conditioning replaced and I can't say enough positive things about the experience. Replacing an air conditioner is not a fun thing to have to do. Its a large expense and a large overhaul in your home. Chase was very patient and thoroughly explained all our options and pricing until we were able to select what would be best for our home. The technicians who completed the install, Elmer and Jon, were so professional and respectful. They worked from morning until evening to get the job done and came back the next morning to finish up on a weekend! It was a huge job and they were quick, thorough, and efficient. In a time when good service, reliability, and general empathy is tough to find I can't say enough how much we appreciated the entire experience. We had several local companies bid our job and valley best was by far the most thorough. Save yourself a headache and just trust them to do what they do.
Just wanted to let you know that this adjustment for the a.c. turned out perfect! I actually have a constant temperature throughout my home finally! I wanted to tell you (and the whole company) thank you so much! This has been bothering me for a year and I didn't have 3 grand to fix it (which is what the other company told me it would cost) but not only did you all manage to get me exactly what I wanted, but all for less than $800! Thanks again for everything!
I am soooo impressed! John arrived when he said he would, knew exactly what was wrong with our a/c unit, pulled the part off the truck and had it working in about 10 minutes! Very courteous, knowledgable, and honest - 3 must haves in an air conditioning repair company. I highly recommend Valley's Best and will definitely contact them again for any a/c problems.
Always a good experience with this company. Very professional. Bought 2 new A/C units. No problems and great follow-up.
After filing a home warranty for a failed air conditioning system I was contacted by Valley's Best Heating and Air Conditioning. The entire process was effortless as it combined an online warranty claim, a quick and polite phone call from Valley's Best Heating and Air Conditioning, which resulted in a new condenser motor installed by technician Elmer. Our condensing unit is 25 years old and we were concerned that it might be time to replace it. Overall the process was a pleasure and I am glad the Elmer was the service tech. Elmer was professional and polite. Luckily he had the correct size condenser fan motor on his truck. The only downside was that he had to cut down the motor shaft-which just took him more time (in the hot sun) to complete that task, but no gripes from us for that! Thanks for the hard work Elmer! He also had to replace a capacitor for said fan. I don't know if it was luck but our brand air conditioner, Trane, happened to be the same brand that Valley's Best Heating and Air Conditioning sells, installs and services. Maybe that was why he had the correct fan motor and capacitor on his truck? Either way we're happy to have our air conditioning system up and running again. Thanks to Valley's Best Heating and Air Conditioning, and Elmer.
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