Highly recommended. I'm an out of state buyer who purchased a vehicle from Tyler. He was always fair and communicates very well. Purchase went very smooth. Sadly the vehicle was delivered damaged. Tyler worked with me through the process, was always responsive and was always honest and helpful. After the shipping company failed to take responsibility for damage, I had to report to my insurance company. Tyler covered the my deductible for the repairs.S Stuff happens, but it says a lot about a business that stands with their customer and makes it right. If you're an out of state buyer, you can buy with confidence knowing Tyler will make it right. I highly recommend World Motors - I'd buy from them again!
If I could provide zero starts I would. Was referred here by a friend. Worked with Jason Boles a sales guy who sold me a warranty. I end up moving out of country for work and so I go to cancel the warranty and am told that after only 4 months on a 60 month warranty I'm losing 30%!! I reach out to the warranty company and they explain that the dealership sold me a different type of warranty than I was promised. I assume this was a mistake so I reach out to the Owner of World Motors Who name is Tyler Thompson. Tyler basically tells me its my fault, that I signed the warranty and that's the end of it. I send him emails showing that I was told something different. He states the emails are not conclusive and again tells me it's my fault. I then send him a recorded phone call of myself and Jason in which I asked the question relating to exactly the clause in question not once but three times and each time Jason lied to me on this recorded call. Once faced with the recorded call Tyler finally agrees to refund my money and says he will provide a refund in full. However, when he finally refunds my money he deducts cancellation charges and usage for the time I had the warranty even though the warranty was unused and I only paid for the warranty under fraud perpetrated by his employee. Remember I have all of this recorded in email and all phone calls recorded. Tyler Thompson is the worst kind of scum bag who only refunded me at all after me threatening to release the recorded call to Channel 3 news. STAY AS FAR AWAY FROM THIS STEALERSHIP AS YOU CAN!!
I honestly did not know what to expect, when going to this small dealership on Scottsdale road. I had been to some regular dealerships looking for a car, and those experiences were fine. However, once I met Jason at World Motors, I felt immediately comfortable and no pressure at all. He was extremely helpful and made everything really simple. I went there to check out a specific car, and I ended up liking the car, the price, and the customer service there. Jason shared a lot of information about cars and helped me with some curious questions I had about some of the cars I was considering. No games, no fuss, just a great experience. He even took my custom license plate from my old (wrecked) car and sent it in for registration - I now have it back and on my car. Thanks so much Jason and World Motors! My highest recommendation!
I am not someone who typically writes reviews but I could not let the service I received at World Motors go unrecognized. I recently purchased a Mercedes from Jason and Tyler, who not only went above and beyond to ensure my needs and expectations were met, but did so while maintaining complete transparency throughout the entire process, which is incredibly rare for a car dealership. I challenge anyone looking for a new vehicle to visit World Motors, especially if you are in the market for a Mercedes. The quality and price of their inventory is unparalleled, and the service you'll receive is top-notch! No hidden surprises - just wonderful people selling incredible cars!
My overall experience with World Motors Company was great until I received my vehicle. The vehicle I purchased was supposed to be a certified vehicle but when I received my vehicle & test drove the vehicle, it was shaking which was from all four wheels being bent & 2 rim's on the right front & rear side being cracked but yet I was told the car was checked out & everything was good to go prior to the vehicle being shipped to me. The issue has been resolved since contacting the Owner/Manager, Tyler Thompson of World Motors, and the dealership is taking care of the repairs.
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